Vitens Evides International My Hoa (Tra Vinh) This project will extend the piped network to increase access to more than 1,200 households in My Hoa commune, a rural part of Tra Vinh provincie, Vietnam. Additionally, 5 schools, with around 1,000 pupils and 5 temples and a local clinic will be connected to piped water supply. Parallel to these network extensions, the partners will facilitate a WASH awareness campaign to maximize health impact. My Hoa is a rural area with a population of 35% minorities, mainly ethnic Khmer, who live alongside the Viet populace. In rural areas such as My Hoa, large families live together in one house on a small income, mostly derived from farming and aquaculture. Only 30% of the people in this commune currently have access to piped water, mostly of poor performing well systems. The only alternative these people have is to use water either from shallow wells or ponds, which crearly creates unhygienic conditions, especially in the dry season. The proposed WfL project shall include the following activities: 1. Constructing a new distribution network branch of 20 km in My Hoa 2. Installing 1.200 household connections including water meters 3. Isolation of 2 District Metering Areas: to quantify, locate and systematically reduce NRW within the LIAs 4. Give WASH training to the communities With this project, TRAWACO will have 4% additional customers that have access to safe water, which will also help to strengthen the financial and service sustainability of the local water company TRAWACO. Financial: This project will support TRAWACO to improve their billing and collection. With the increase of revenues from the billing of the newly connected customers from the two target areas, TRAWACO will improve its financial situation. The additional revenues can be used by TRAWACO to make further investments in the distribution network in the Cau Ngang area. The WfL fund will accelerate the rate of progress. The newly connected customers will have access to water at a lower cost level. Institutional: TRAWACO’s core business is to supply water to households and it is experienced in operating and maintaining a water supply system. As the water supply to the targeted areas currently is unreliable or non-existent, incorporating these areas in the distribution network of Cau Ngang WTP will result in a reliable water supply to the poor areas. This distribution network extension will also result in an increase of the “economy of scales” for the Cau Ngang WTP, resulting in higher revenues. The People's Committee of My Hoa and Cau Ngang are actively involved in the WASH awareness campaign and will facilitate all necessary permits aswell as permissions to dig. Environmental: The additional water that will be produced by the Cau Ngang WTP will consume energy and chemicals and extract fresh water from the aquifer. In cooperation with VEI, TRAWACO is currently looking for alternative sources of water to counter the over-extraction and increased salinization of groundwater in the Mekong Delta. When groundwater extraction is only done by TRAWACO instead of all households using private wells, it will be easier to monitor and regulatie. Technical: This project aims at increasing the existing distribution network of Cau Ngang. Only materials will be used that have been applied by TRAWACO (in fact, all over the world) for many years. Distribution experts from Howaco and VEI will perform quality checks on the construction of the distribution on a regular basis. The objective of this project is to increase the supply of safe water in Tra Vinh province to 9,860 people by connecting 1,200 households, 5 schools, 5 temples and a community clinic within the My Hoa community to the water network. The People's Committee (PC) of My Hoa expressed that connecting these areas to the water supply network of TRAWACO has its preference, as the water company will be able to structurally supply water at a low cost level and ensuring maintenance. The PC, together with community leaders and TRAWACO will connect, and organize a WASH training for; - 1,200 households - 1,000 pupils (nursery-high school) - 100 resident monks/visitors of the temples - users of the Community Clinic Tra Vinh Water Supply and Drainage One Member limited company Water for life Akvo Foundation 9.804046 106.465549 Vitens Evides International The invisible alternative source of water The overall goal of the NRW Competitive Bidding project is to increase access to clean and safe drinking water to about 139,000 people by 2015 by reducing NRW among 10 county WSPs in Kenya. The revenue generated and the water saved will be used to increase consumption levels for existing customers, and also to reach un-served consumers with new services. According to reports (2008/2009) of Kenya’s water sector regulator WASREB, the access to water services in Kenyan towns was 45% while the Non-Revenue Water (NRW) percentages were 49%. These figures do not comply with the national standards and are far below the targets set by the Ministry of Water and Irrigation (MWI). To improve the situation this programme supports 10 Water Service Providers (WSPs) in improving service delivery to customers and increasing revenue collection. Key steps within the "Addressing Non-Revenue Water: The Invisible Alternative Source of Water" project: 1. Training on Non-Revenue Water (NRW) 2. Identification of pilot District Metered Areas (DMAs) 3. Purchasing of DMA equipment 4. Constructing the pilot DMAs 5. Management Information System (MIS) training 6. Block mapping of the DMA (GIS) 7. Baseline NRW reading in DMA 8. Implementation of a Plan Do Check Act (PDCA) process The current status of the project is focused on the implementation of activities in the pilots, based on identified challenges resulting from MIS and GIS analyses, on a monthly basis using PDCA. Next steps are: 1. Upscaling the best practices to new DMAs and use the lessons learned to improve and optimize company processes 2. Introducing MIS and PDCA on company-wide level 3. GIS integration within other departments 4. Development of a company NRW strategy - The sustainable factors within this programme are: 1. Raising awareness on NRW on company-wide level 2. Implementation of (free) MIS and GIS tools 3. The integration of monthly PDCA processes 4. And the link with a benchmarking project (this project aims to strengthen the individual and collective learning capacity of the participating WSPs. NRW is one of the main topics and all 10 WSPs participate in this peer learning programme. For more information: http://rsr.akvo.org/es/project/652/ ) 1. Consumer and infrastructure mapping in the selected District Metered Area (DMA) 2. Demonstration of models/approaches in selected DMA 3. Development of Automated standardized NRW Monitoring tool and on the job support with the implementation - Netherlands Development Organisation Vitens Evides International Water Services Provider Association Kenya Water Institute Akvo Foundation -1.292066 36.821946 Vitens Evides International Institutional Support FIPAG Mozambique This project aims to improve access to drinking water for 110.000 low-income Beira residents. Supply hours of water are improved from 11 to 14 hours, with less interruptions and better quality water. At the the end of this project, FIPAG Beira will be financially sustainable and a social environment for 50.000 people, which addresses relevant matters such as WASH knowledge, will be constituted. In Beira 257.971 people do not have access to drinking water is available for only 11 hours per day. Underlying reasons are 1). High NRW levels, 2) Water treatment capacity, 3) Consumer behaviour, 4). Lack of financial resources to maintain infrastructures. The project introduces two cycles of change: - Cycle 1: improve access for 110.000 inhabitants, increase water supply hours from 11 to 14 hours, improve water quality through upgrading the water treatment plant, implement a water loss reduction strategy, extend and rehabilitate the distribution network. - Cycle 2: creates: 1. Improved social embedding through executing community programs focused on gender, WASH awareness and customersatisfaction surveys. 2. A financially sustainable FIPAG Beira (18% higher turnover) to increase access to water through: extending the revenue base (new water meters, decrease commercial NRW) and through improving cash flows. The main outcomes of the proposed project are as follows: 1. Create conditions for increased access to safe drinking water for an additional 110.000 (mainly poor people: considering 58% of the inhabitants of Sofala Province lives in poverty) people in (greater) Beira), based on NRW reduction from 47% to 37%. To achieve this outcome, the following outputs will be delivered: In terms of reduced water losses: a. 57 air valves replaced on the main transport pipe b. 112 kilometers of ‘spaghetti networks’ restructured c. 23 kilometers of weak (leaking) spots in the network replaced d. DMA’s created, including 50 bulk water meters and 300 valves e. Updated GIS system, hydraulic calculations, pressure management approach and water balances available f. Staff equipped and repair materials available g. 59 weeks of Technical Assistance, including focus on maintenance and (replacement) investment planning to achieve technical sustainability h. House-to-house survey in which leakages in the connections are located In terms of capacity extension i. The capacity of the water treatment plan extended with 10% (approximately 5.000 m3) so that the distributed volume m3 is increased from 49.200.m3/day to 54.200m3/day. j. Extend the distribution network with 85 kilometers k. 9 weeks of Technical Assistance implemented 2. Increased service levels for 287.022 existing consumers and the projected 110.000 new consumers in terms of water supply hours from 11 to 14 hours, improved water quality (currently 51% of the water samples taken are exceeding water quality thresholds, mostly turbidity) and decreasing numbers of water supply interruptions, leading to an increased customer satisfaction (based on a to be created baseline). To achieve this outcome, the following outputs will be delivered: a. All outputs mentioned under 1 will contribute to this outcome b. Customer satisfaction survey 3. A financial sustainable improved FIPAG Beira (to ensure long-term impact of results of 1 and 2) in terms of 18% higher turnover and maintaining collection rates at 90% as new low income customers are added to the customer database. To achieve the outcome, the following outputs are delivered: In terms of increasing the revenue base/decrease commercial losses a. House-to-house survey in which illegal customers are detected and broken water meters are identified b. 26% of the water meter population (13.500 water meters) replaced c. 11 weeks of Technical Assistance implemented In terms of increasing income/cash flow a. Debt management analysis report b. Improved collection program, based on debt analysis, collection rates at 90% c. Customer awareness regarding payment modalities executed, 2 new payment modality introduced 4. Lower carbon footprint per m3 consumed water (ambition to be determined). To achieve this outcome, the following outputs are delivered: a. Energy and chemicals use assessment report b. Implemented recommendations from assessment through small investments 5. An institutional sustainable FIPAG Beira that incorporates recommendations and is able to further the objectives after 5 years. To achieve the outcome, the following outputs are delivered: a. TA activities mentioned under 1-4 b. Implemented NRW unit (leak detection and pipe repairment) c. Training change management 6. A social sustainable community embedded water supply in Beira which would have a positive impact on the wellbeing and health of the beneficiary population. The empowerment of women will also be supported. To achieve the outcome, the following outputs are delivered: a. Awareness campaigns regarding WASH (water use, hygiene) b. Awareness campaigns regarding gender and women empowerment c. Customer satisfaction surveys and improved customer focused processes 7. A leverage outcome of the proposed project will be improved financial capacity of the municipality for sanitation due to leverage of sanitation tax on the water bills. More bills will be sent, thus higher sanitation revenues will be realised. 8. The underlying outputs for project management are supportive to achieving the outcomes and output as described above, this includes communication & visibility and dissemination workshops to share experiences and best practices with other FIPAG cities. The inception phase started 01/01/2015. The project management structure has been created and the team appointed. Several working groups started working on the necessary deliverables to get approval for the implementation part of the project, including a hardware list, detailed budget, a training plan and the base line survey. The work will continue after the donor funding ends because of the extensive training in budget and actvity plan preparation, monitoring, performance analysis, HRM leadership, (preventive) maintenance etc. After the project, financial sustainability will be realized for FIPAG in the Beira region, covering operational costs, debt service, and (in part) depreciation. 1. Improved access to drinking water for 110.000 (low income) people in Beira 2. Improved service levels terms of supply hours from 11 to 14 hours, less supply interruptions and improved water quality 3. A financially sustainable FIPAG Beira. 4. Creating an enabling social/community environment that addresses WASH knowledge, low income consumer needs and payment issues targeting 50.000 people International Cultural Policy Unit of Dutch Ministry Vitens Evides International Vitens Evides International Fundo de Investimento e Património de Abastecimento de Água Water and Sanitation for the Urban Poor Akvo Foundation Toine Ramaker Toine.Ramaker@vitens.nl -19.833333 34.85 Vitens Evides International Connecting 80,000 of Cebu's Urban Poor to the Water Distribution System The project is located in Cebu, Philippines and will connect 80,000 urban poor to the water network. An innovative micro-financing system will help fund the high connection fee. This will provide safe and affordable water to the people. At the same time, the Red Cross will implement a WASH programme. Also, emergency generators will be installed at key sources to make the supply resilient. Metro Cebu is the second largest urban centre in the Philippines with a population of more than 2.6 million people and a land area of 1,163 km2. Apart from Cebu City itself, the island of Cebu includes six other cities and six municipalities. Metro Cebu Water District (MCWD) currently provides service coverage to only 43% of the 1.9 million people in the Cebu area. Most of the population without supplied water are urban poor who cannot afford the expensive up-front connection fee. Consequently, they are forced to buy expensive water from private sellers and / or dig their own wells, both of which have risks to health and hygiene. In addition, the water supply is unreliable due to power outages during the typhoon season. This is a significant threat to the population's health as it can take many days before power is restored. The project period is between 5 January 2015 and 4 January 2020, and is a Public Private Partnership between VEI (acting as lead partner), Metro Cebu Water District (MCWD), the Netherlands Red Cross (NLRC) and Eau et Vie (E&V). All partners are contributing various amounts to the project, with an additional funding stream from the Netherlands' Sustainable Water Fund (FDW) who are contributing more than 50% of the overall Euro 7 million budget. MCWD are the sole water company providing services to Metro Cebu. Their policy is to build the water network along the main roads with multiple connection points at the entrance to any side streets. To benefit from this water supply, the customer must first pay an upfront connection fee for the water meter and service pipe to their property. Consequently, some of the service pipes can be more than 100m long resulting in a very high connection cost. The advantages of this policy are that MCWD saves money on infrastructure, and it reduces the impact of illegal connections. Unfortunately the downside is that many of the poorer residents cannot afford this high fee. Currently, only 43% of the population in Metro Cebu are connected to the MCWD network. The remaining residents are not connected due to (a) the up-front connection fee is too expensive, and / or (b) the distribution network does not reach their neighbourhoods. This forces them to obtain water from private vendors (expensive, unreliable and unsafe), and /or their own wells (unreliable, unsafe and detrimental to the environment). Furthermore, the water supply is intermittent in the typhoon season because of power outages. As Cebu is an island, it can take many days for help to arrive after a natural disaster. This puts the population's health at risk from the lack of safe water while the power is being restored. The project will solve these problems and transform the standard of life for many of the urban poor. It will fund extensions to the water network so that it reaches an additional 80,000 people. This estimated 16km of pipe, fittings and meters will be designed and installed by MCWD. Of the 80,000 new customers, 30,000 will be from very poor families living in slums. They will be offered micro-financing to pay for the connection, and to pay their water bills. E&V are experts on micro-financing and will use their knowledge to establish a billing and collection system to suit these circumstances. It will be modelled on previously successful projects whereby meter readers collect money several times a week rather than once a month; studies show that the very poor often have some money every day, but are not used to saving a larger amount of money for the end of each month. The NRC will deliver a WASH programme to the new customers so that they practise good hygiene and have access to sanitary facilities. The MCWD will install backup power supplies at 27 water production facilities to improve resilience against natural disasters. VEI will manage the stakeholders and provide comprehensive training to MCWD on non-revenue water reduction; network design, installation and management; change management and water quality. 'Result 1 - Project Initiation Phase' is currently being delivered with a target completion date of 30 June 2015. The work will continue after donor funding ends because the micro-financing approach will be incorporated into MCWD’s billing and collection system. This will enable new customers to be connected to the water system. The money collected from these customers will then be used to fund extensions to the network so that the customer base can be further increased. The project will significantly contribute to Cebu's government backed target of 60% of the population being connected to the water supply by 2020. The project goals are to extend the water network, improve network resilience and provide access to clean water for an additional 80,000 people in Metro Cebu. The goals are to be sustainable by making the new connections affordable. This will increase MCWD's customer base and generate more revenue for investment in the water infrastructure. Fonds Duurzaam Water Vitens Evides International Red Cross NL Vitens Evides International Cebu City Government Red Cross NL Metropolitan Cebu Water District Eau et Vie Akvo Foundation Vitens Evides International Patrick Egan Project Manager pm.egan@hotmail.com 10.2929691 123.9030269 Vitens Evides International Consulting Services for Operation & Maintenance Management Ho Chi Minh City CS7 is a 2 year technical assistance contract between Vitens Evides International (VEI) and Saigon Water Company (SAWACO), benefitting 5 of the 8 Distribution Companies in Ho Chi Minh City. The ADB-financed programme intends to improve distribution operations and maintenance through a number of parallel activities, ultimately resulting in a sustainable reduction of high Non Revenue Water (NRW). Ho Chi Minh City (HCMC) is Vietnam’s largest city and its most important commercial and industrial centre. Its population of about 8M is growing at 1.1% per annum and is likely to reach over 10M by 2020. This growth combined with HCMC's high-paced economic development leads to an ever expanding piped water demand. HCMC’s water supply is the responsibility of the Saigon Water Corporation (SAWACO). Since 2005 the number of customers has doubled from ~500,000 to well over a million in 2014. Eight Distribution Companies are responsible for delivering and billing the water to these customers. Challenges SAWACO and the Distribution Companies face are, a.o. the size, configuration and old age of the distribution network, the amount of non-revenue water (NRW) and the lack of a systematic approach to improve Operations and Maintenance. The CS7 programme focuses on the following four main items: 1. Rollout of the Caretaker Concept: making talented individual distribution professionals responsible for the operational performance in their allocated DMAs 2. Assist 5 Distribution Companies with their NRW-reduction programmes 3. Assist SAWACO’s Distribution Companies with implementing better distribution construction practices 4. Provide training to staff of SAWACO and of Distribution Companies in a.o. operations and maintenance, NRW-reduction principles, step testing, leak detection and -repair, identification of commercial losses Good progress has been made in the first 9 months of the project period. Some highlights: - Sense of Urgency among all Stakeholders to change O&M management - Good working relations established with all 5 Distribution Companies - NRW-reduction strategy agreed with all 5 Distribution Companies and priority DMAs identified - Regular step-testing and leak detection ongoing - 80% of Deliverables (investigative reports and operational plans) have been completed CS7 has the goal to realize sustainable change in Operations and Maintenance Management through an intensive cooperation with the partners and a strong focus on capacity building. Elements that show the sustainability of the project are: - Development of NRW-reduction plans with long-lasting applicability - Improvement of distribution construction practices: better quality infrastructure, use of quality materials and improved maintenance scheduling will lead to structural improvement of Distribution Networks - Capacity building through classroom, practical and on-the-job trainings which are developed in coordination with SAWACO and the Distribution Companies - CS7 will develop a number of handbooks (e.g. step testing, leak detection) & manuals (e.g. Caretaker Manual) which the Distribution Companies can continue using in coming years. This will prolong the effectivity of delivered trainings - Sustainable NRW reduction will in itself lead to an improved financial position, enabling further organizational improvements Improved operations and maintenance management and a sustainable reduction of NRW: - Rollout of caretaker concept to distribution companies - Operation and maintenance management support to the distribution control centre (delayed) - Initiate and / or implement NRW Reduction Programs in SAWACO's distribution companies - Implement improved distribution construction practicus - Provide training to SAWACO and distribution companies staff Asian Development Bank Vitens Evides International Saigon Water Corporation Akvo Foundation Adriaan Ruijmschoot Adriaan.Ruijmschoot@vitens.nl Jim Conlon Jim.conlon@hotmail.co.uk 10.781715 106.695088 Vitens Evides International Ghana WASH Window (GWW) In Ghana only 14% of the people are using improved sanitation. This PPP aims to sustainably improve WASH facilities at 100 schools in Ghana. An integrated life style programme by linking water, sanitation and hygiene with football will be implemented. Evidence shows that such a link leads to very strong social acceptance. With this project the WASH situation will be improved for 70.000 children. Most of the schools in Ghana do not have improved water and sanitation facilities. As well as poor maintenance of facilities has resulted in unacceptable hygienic conditions. Under these conditions, schools become unsafe places where diseases are transmitted, with mutally reinforcing negative impacts for the children, their families, the schools and overall development. In a partnerhip, VEI, SHEP, PFAG, ProNet, KNVB and Merck will cooperate to improve the water, sanitation and hygiene sitation at 100 schools in five municipalities in Ghana. The five municipalities are: Ga Central, Ga South, Ga West, Cape Coast and KEEA. By working in a partnership, an integrated lifestyle programme by linking water, sanitation and hygiene with football can be implemented. Activities include: - WASH infrastucture implementation - Football infrastructure implementation - Capacity development for knowledge institutionalisation - Launching and upscaling of a football competition for the schools - Monitoring - Obtaining sustainability In Ghana many WASH projects have been carried out previously, also aimed at schools. In most of these projects equipment was installed, however social and sustainable embedding might have been underestimated. This is why Football for Water aims to change the behavioural aspects in a positive way and embed local ownership from the earliest stage possible. In current Football for Water programmes positive results have been communicated. In order to secure the sustainability, efforts will be made to create local ownership. Within and around the schools, and by local organizations. An approach of continiously monitoring will be used and evaluations will give insights in efforts that have to be made. This includes monitoring and evaluation on financial, institutional, environmental, technical and social aspects. This project aims to improve the water, sanitation and hygiene situation in combination with football at 100 schools in Ghana. Merck Ghana Netherlands WASH Programme Vitens Evides International WorldCoaches Vitens Evides International Ghana Education Service/ School Health Education Programme Unit Professional Football Association of Ghana ProNet North Akvo Foundation 5.55 -0.2 5.13151 -1.279474 5.083333 -1.35 Vitens Evides International 15 small towns will profit VEI, in collaboration with SNV, World Water net and BopInc, supports AIAS in improving access to water and sanitation services in small towns in Mozambique. Project activities include: (1) Organizational development AIAS; (2) Operator Development in selected towns; (3) Establishment of a demand driven Infrastructure Trust Fund (4) Development of Innovative Business Models. Urban water supply and sanitation in small towns and District Centers in Mozambique are poorly developed. In 2010, 3.1 million people lived in these towns and urban centers, of which only 4% had access to safe water and 11% to adequate sanitation. In 2009, the Government of Mozambique has created AIAS to address this problem. For 130 towns and urban centers, AIAS has become the Asset Manager of the public water and sanitation infrastructure. AIAS got also the mandate for the public sanitation and drainage infrastructure in the 21 larger cities, with a total population of 5.1 million people in 2010. With a Government ambition to reach full water and sanitation coverage by 2025, AIAS has a tremendous task to fulfill. The project aims to support AIAS in achieving its task. Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. The project aims to improve access to sustainable water and sanitation services in small towns in Mozambique. It does so by strengthening both the capacity of the asset manager (AIAS) as well as the operators of water and sanitation services. Vitens Evides International BoP inc. Individual donations / local contributions Vitens Evides International BoP inc. Wereld Waternet Akvo Foundation -25.966667 32.583333 Vitens Evides International Sustainable development and maintenance in small towns With cofunding from the EU Water Facility, the Ugandan Ministry of Water, National Water and Sewerage Corporation, VEI, GIZ, Association of Private Water Operators, Water and Sanitation Development Facility and the Umbrella of Water/Sanitation join forces to contribute to better management in Ugandan water sector in small towns for sustainable development and maintenance of water infrastructure. Northern Uganda is slowly recovering from a 20 year conflict. Non-existent of significantly damaged water infrastructure and lack of institutional capacity pose a great limitation to development. The project plan aims to: 1) To share best practices introduced under the project with other small towns in Uganda through the Ministry of Water and environment and other Water and sanitation Development Facility –North. 2) To revise the regulatory framework ensuring asset management in small towns. 3) To introduce accessible and reliable asset information through the development of asset registers in the selected 10 town, and to develop the capacity to update them. 4) To develop capacity of local and regional organizations such as the Water and Sanitation Development Facility-North, to ensure asset registration and asset management (e.g. through regional asset information hosting). 5) To develop private operators on asset management activities. 6) Vocational training of staff from the private operators on two key disciplines for asset maintenance. 7) Capacity development of regional organizations on long term investment planning. 8) To revise performance and manage contractual arrangements. Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. The project aims for accessible and reliable asset information, improved capacity of local and regional organizations to ensure asset management practices and a revised regulatory framework. African,Caribbean & Pacific Group of States - European Union Water Facility Vitens Evides International Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH National Water and Sewerage Corporation Ministry of Water and Environment Uganda Vitens Evides International Association of Private Water Operators nUws Water and Sanitation Development Facility Akvo Foundation 2.248889 32.9 1.983333 32.533333 1.916667 33.166667 1.632992 32.818323 2.277628 32.446724 Vitens Evides International Focus on sustainability of services and access for the poor Cooperation between MOWASCO and Dutch water company Vitens-Evides International. The overall objective of this Water Operator Partnership is to improve the provision of water and sanitation services to residents of Mombasa and Coast Water Services Board, with a special focus on sustainability of services, customer focus and access for the (peri) urban poor. Mombasa is the second-largest city in Kenya and is a major trade and economic center. The development of the city of Mombasa and the larger coastal area are currently severely hampered by lack of sufficient water. The limited production of water is constraining urban and economic development and is at risk because of deteriorating infrastructure. At the same time Non Revenue Water levels in Mombasa and other coastal cities are high. The project plan aims to increase the water availability in Mombasa by: 1) A Non Revenue Water (NRW) reduction program aimed at decreasing NRW from 35% to 25%. 2) Improving operation & maintenance of water production and bulk water systems of CWSB. 3) Short term actions aimed increasing water availability in Mombasa by using decentralized and alternative sources for industrial use. 4) Long term action aimed at increasing bulk water production capacity for CWSB by extending the Baricho system. Increase access to water and sanitation services in Mombasa by: 5) Establishing and training a pro poor focal unit within MOWASCO. 6) Developing a master plan aimed at increasing access to water and sanitation. 7) Developing and implementing proposals to various funding agencies such as the Water Services Trust Fund, Water for Life Foundation etc. 8) Short term actions aimed at increasing water availability in Mombasa by using decentralized and alternative sources for domestic use. 9) Developing innovative financing mechanisms to attract private sector funding. December 1st 2012 - November 30th 2016 Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. Developing innovative financing mechanisms to attract private sector funding. Developing and implementing proposals to various funding agencies such as the Water Services Trust Fund, Water for Life Foundation etc. Residents of Mombasa and Coast Water Services Board. Micro Water Facility (MWF) Mombasa Water and Sewerage Company Vitens Evides International Embassy of the Kingdom of the Netherlands PWN Consultants for water enterprise development Water & Sanitation for the Urban Poor Individual donations / local contributions Vitens Evides International Mombasa Water and Sewerage Company Akvo Foundation VEI +31 (0) 88 884 79 91 Reactorweg 47 3542 AD Utrecht The Netherlands VEI An Carbonez management Secretary +31 (0) 88 884 79 91 secretariaat.vei@vitens.nl Reactorweg 47 3542 AD Utrecht The Netherlands Mombasa Water Supply & Sanitation Company Limited +254 041 2222700 info@mombasawater.co.ke http://www.mombasawater.co.ke/ -4.043477 39.668206 -3.510651 39.909327 -4.166667 39.45 -2.269557 40.900641 -2.269557 40.900641 -1.586789 39.442418 7388059.00 Vitens Evides International 25.000 inhabitants off Kisumu and Nakuru profit This partnership aims to improve the water supply and sanitation services in Nakuru and Kisumu by strengthening the capacities of NAWASSCO/RVWSB and KIWASCO/LVSWSB in developing, operating and maintaining their water and sanitation infrastructure. In addition, 'demonstrated practices' in Non Revenue Water (NRW) reduction are being up-scaled to 17 'peer' utilities in service area of the two WSBs. With more than 400,000 inhabitants, Nakuru and Kisumu are the 3rd and 4th largest cities of Kenya. Water and sanitation coverage levels, particularly in the fast growing Low Income Areas (LIAs), are very low. On the other hand, Non Revenue Water levels are ± 50%, undermining billing/collection and thus the financial sustainability of the companies' operations. Lastly, the utilities are not complying with waste water effluent standards, requiring them to allocate more (available) resources for environmental sustainability sake. The project plan aims to: 1) Establish a Pro-poor Unit dedicated to the improvement of service delivery to the urban poor. 2) Develop and implement a Pro-Poor Strategy and Action Plan based on assessed needs and identified opportunities by local stakeholders. 3) Prepare and submit at least four project proposals to the Water Services Trust Fund and implement at least two projects. 4) Introduce a GIS for asset mapping and a MIS for monitoring Non Revenue Water. 5) Develop and implement a Non Revenue Water (NRW) reduction strategy in one pilot zone. 6) Improve the operational efficiency of water and wastewater treatment facilities. 7) Develop and implement a Training of (WSB) Trainers programme. 8) Incorporate best practices in NRW reduction in the performance contracting and management (monitoring & evaluation) framework for WSPs). The establishment of a pro-poor unit within the organizational setup and focus on (needy) LIA residents as consumers that are willing to pay for water will contribute to the sustainability of the achieved results i.e. developed Pro Pro Strategy and Action Plan, implemented pro-poor projects. By embedding the piloted 'caretaker approach' within the organizational setup (i.e. technical and commercial departments), the District Metering Area-based approach to NRW reduction/management approach will serve to sustain project- and (future) utility achievements. The project aims to develop and implement a strategy for expanding water and sanitation access to the peri-urban poor in Nakuru and Kisumu. In addition, it focuses on improving asset management practices for (waste) water treatment facilities and (collection) distribution networks by NAWASSCO and KIWASCO. More specifically, the project aims to: a) reduce Non Revenue Water levels in the pilot areas by (at least) 50% b) increase O&M Cost Coverage levels by 25% c) improved access to safe drinking water, sewerage or basic (on-site) sanitation for 25,000 residents in underserved areas. Lake Victoria South Water Services Board Delegation of the European Union to Kenya Hoogheemraadschap De Stichtse Rijnlanden Vitens Evides International Netherlands Development Organisation Rift Valley Water Services Board Vitens Evides International Rift Valley Water Services Board Sustainable Aid in Africa International Nakuru Water and Sanitation Services Company Limited Kisumu Water and Sewerage Company Ltd Akvo Foundation -0.1 34.75 -0.372578 35.936408 Vitens Evides International Improving water management practices and service provision This project is a management improvement plan by the “One Naivasha for All’ program of World Wildlife Fund East Asia. It focuses specifically on water and wastewater management practices and service provision of Naivaisha Water and Sanitation Company (NAIVAWASS) and Rift Valley Water Services Board of Naivasha Municipality. Located on the shore of Lake Naivasha, Naivasah is a mid-sized town in the central Rift Valley of Kenya. The Naivasha basin boasts world-renowned nature conservation areas and supports a flourishing floriculture industry. However, Naivasha’s town water services are hampered by low production and high distribution inefficiencies. The project plan aims to: 1) Create a dialogue between consumers and the Naivaisha Water and Sanitation Company. 2) Develop and implement a water production improvement plan. 3) Expand the NAIVAWASS production and distribution network capacity. 4) Improve billing, revenue collection as well as dis/re-connection procedures. 5) Review the current business plans and tariffs. 6) Improve utilization of the Sewer and Waste Water Treatment Plant to treat water-borne sewerage and faecal sludge from latrines. 7) Scale-up the Karagita water supply model to Mirera, Kamer/Wa Muhia and Kabati Low Income Areas with WSUP/DFID funding. 8) Intervene in 7 other low income areas with Water for Life and WSTF-UPC funding. 9) Internalize and implement NAIVAWASS corporate governance guidelines. 10) Document and scaling-up ‘Best Practices’ to other towns in the service area of the Rift Valley Water Services Board. June 1st 2012- May 31st 2016 Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. Population of Naivasah and stakeholders of Lake Naivasha. Individual donations / local contributions Naivasha Water and Sanitation Company Vitens Evides International Water & Sanitation for the Urban Poor Embassy of the Kingdom of the Netherlands Netherlands Development Organisation Vitens Evides International Rift Valley Water Services Board Akvo Foundation VEI Management Secretary +31 (0) 88 884 79 91 Reactorweg 47 3542 AD Utrecht The Netherlands -0.720436 36.434541 -0.303099 35.191956 Vitens Evides International Remedy urban flooding problems in mega city Dhaka The Urban Dredging Demonstration Project (UDDP) assists Dhaka Water and Sewerage Company (DWASA) in reducing floods in the mega-city of Dhaka. The project will demonstrate Dutch urban dredging technologies in selected urban drains, disseminate Dutch dredging expertise to internal staff of DWASA and raise awareness about the functions of urban drainage systems of all stakeholders. Every year the mega-city of Dhaka, the capital of Bangladesh, experiences increasing flooding problems that are effecting millions of inhabitants and businesses in the city. Rapid urbanisation, inappropriate use of the storm water drains by the population and a backlog of maintenance of these drains are just some examples which aggravate the situation. - Inception and preparation phase (July - Dec 2013); - Demonstration of Dutch techniques and expertise (2014); - Supporting handover to DWASA by further assistance, training (2015); - Preparation and arranging financial resources to continue dredging activities (2015); - Implementation of an investment program (2016). Sustainability Issues Proposed initiatives /interventions 1 Financial Sustainability • DWASA will continue to pay for all its usual costs related to the drainage system • a study on sources of funding for the long-term remedial and maintenance dredging plan will be carried out; • At the completion of the project specific revenue and expenditure budget lines should be assured in DWASA’s (and DCC’s) annual budget for the cost of remaining remedial and continuous maintenance dredging of the drainage system, and for the further improvement of SWM in all city areas; 2 Institutional Sustainability • A study on governance and possibly required restructuring of the Drainage Department for the realisation of the long-term remedial and maintenance urban dredging program; • Formal and on-the-job training for key job titles in the Drainage Department; • Public awareness building for creating political power and pressure to continue along the new lines of improvement O&M of the drainage system; 3 Ecological Sustainability • Initially environmental studies and EIA(s) and Environmental Regulations measures will be taken at the disposal sites; • Surveys incl. physic-chemical and bacteriological analyses will be undertaken as part of the development of the long-term urban dredging plan; • In the residential areas the surrounding communities will be informed through the public information campaigns; 4 Technological Sustainability • Introduction of technologies particularly suited for the urban dredging of the particular drainage structures in Dhaka; • Supporting equipment and materials will be made available by DWASA, and later on by local contractors ( Bangla-Dutch joint ventures) 5 Social Sustainability • The project will pay considerable attention to public information campaign, awareness building as part of a process of change management • involvement of local communities in setting priorities and reaching best acceptance levels for the interventions; The overall objective of UDDP is: “Improved performance of Dhaka’s urban storm water drainage system”, with reduced incidence of inundation and flooding of urban roads and neighbourhoods, and more efficient use of potential hydraulic and retention capacity of the urban storm water drainage system. The project activities are concentrated in two area's of Dhaka effecting approximately 400.000 inhabitants and many (small) business. In the long run improved living and economic conditions in the whole city are foreseen, by replication and upscaling of the improved drainage services of Dhaka WASA and Dhaka City Corporation. Vitens Evides International Dhaka Water Supply and Sewerage Authority Dutch Embassy Bangladesh Vitens Evides International Dhaka Water Supply and Sewerage Authority Akvo Foundation 23.709921 90.407143 Vitens Evides International Introducing benchmarking and collective learning on best practices This partnership focuses on improving the technical and financial performance of Water Services Providers (WSPs). It aims to do so by introducing benchmarking and collective learning on best practices as a management tool for continuous performance improvement in the water services sector and strengthen the capacity of Kenyan WSPs to develop performance improvement plans and implement them. In Kenya water & sanitation coverage and Non Revenue Water are still far below the targets set by the Ministry of Water and Irrigation (MWI), and progress is slow. The access to water and sanitation services in Kenyan towns was 47% and 67% in 2009/2010, respectively, while the NRW percentage was 45%. The main project activities are: 1) To train beneficiary partners in background methodologies and tools for benchmarking and collective learning. 2) Joint development methodologies and tools for the Kenyan water sector. 3) Compare performance among beneficiary WSPs and develop Performance Improvement Plans. 4) Identify and implement best practices and develop and implement enhanced Performance Improvement Plans within 3 task groups. 5) Plan, implement and evaluate at least 3 demonstration projects on best practices. 6) Sector-wide dissemination and up-scaling of benchmarking approaches. 7) Strengthen the capacity of WASPA to facilitate benchmarking and collective learning. Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. The partnership aims to develop capacity and benchmarking methodologies and tools for the Kenyan water sector, as well as demonstrate the improvement of key performance indicators such as Non Revenue Water reduction of beneficiary WSPs through the implementation of Best Practices. These benchmarking methodologies and Best Practices are to be disseminated and implemented sector wide. Individual donations / local contributions Netherlands Development Organisation Vitens Evides International Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH Vitens Evides International Nyeri Water and Sewerage Company Water Services Provider Association Akvo Foundation -1.292066 36.821946 -3.219186 40.116891 -1.038757 37.083375 0.355636 37.583306 -0.366062 35.281799 Vitens Evides International Working on a better health situation Lack of access to clean water and sanitation is a public health concern. The project aims to ensure high quality, sustainable water quality testing, monitoring and surveillance by establishing a Central Water Quality Hub in Accra and strengthening regional GWCL laboratories. Awarenessraising is introduced in the catchments of Weija in Accra, Barekese in Ashanti region and Pra in Western Region. In 2009, at the drinking water treatment plants, four out of the five quality parameters for safe drinking water did not comply with the national standard. The National Water Policy of Ghana captures clearly the need to increase the coverage of drinking water supply nationally with special emphasis on the urban poor who pay more for water supply services whilst receiving poor water quality.n. Technical staff and analysts of three Ghana Water Company Limited (GWCL) labs will be trained and furnished with new equipment, leading to well-functioning laboratory infrastructure and services executed by well-trained technical staff. The organizational position of the water quality department within GWCL is assessed and proposed changes are recommended to guarantee optimal operation of this department. To ensure awareness and knowledge about water quality monitoring, awareness within governmental institutions, the general public (like schools and communities) and operators, regarding drinking water- and environmental water resource quality will be raised. At the end of this project, improved independency of quality control within the drinking water organizations will have been developed. The competency and knowledge of officials, operators and laboratory personnel has been improved by capacity building. The quality of laboratories will be improved through the investment in equipment and improved availability of materials and consumables. Results of the EU-ACP project are disseminated to stimulate replication in other Ghanaian regions and act as an example. The awareness raising programmes, at schools and communities will help safeguard the quality of raw water sources. Officials and operators are taught to improve their operations, government and legislative bodies are able to embed drinking water quality aspects in legislation and management. Improve the Ghanaian water quality, and hence, the health situation. The project contributes towards improved health of the Ghanaian population by ensuring high quality, sustainable national water quality testing, monitoring and surveillance within the service areas of Ghana Water Company Limited (GWCL). International Water Association Vitens Evides International European Union - Africa, Carribean, Pacific Ghana Water Company Limited (2) Vitens Evides International Water Resources Commission Public Utility Regulatory Commission ProNet North Ministry of Water Resources, Works and Housing Environmental Protection Agency Coalition of NGOs in water and sanitation Akvo Foundation 6.6666 -1.616271 6.687119 -1.621969 4.9 -1.766667 Vitens Evides International Non revenue water decrease of 25% + 372 water kiosks Vitens Evides was awarded a Private Sector Service Contract (PSSC) for the Blantyre and Lilongwe Water Boards in Malawi. PSSC project aims to ensure and sustain the reliable 24-hour water supply services to the people of both cities, and to improve living conditions for people in low-income areas by extending safe water supply and basic sanitation services. With rapid urbanization and poor operational performance on the water boards of Lilongwe and Blantyre there was an urgent need to make them more efficient and become bankable to absorb future loans from commercial or development banks. The project plan aims to: 1) To improve the performance of the capacity of the Water Boards. 2) To restructure and reinforce the Water Boards. 3) To improve water production Capacity. 4) To extend services to low-income areas. November 2009 - November 2013 (budget neutral extension until November 2014, but the contract ended) Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. The project intends to bring Non Revenue Water down to 25%, to increase the Working Ratio to 1,35 and to extend the supply to low income area's by building 372 Water Kiosks. Individual donations / local contributions Vitens Evides International Akvo Foundation -13.983333 33.783333 -15.786111 35.005833 Vitens Evides International Developing capacity for replicating best practicus in Copperbelt province Vitens Evides International (VEI) is providing technical assistance to three Zambian water operators in the Copperbelt province. The focus lies specifically on developing capacity for replicating ‘Best Practices’ on serving Low-Income communities and reducing Non-Revenue Water. Only 61% of the population of Zambia has access to an improved source of water supply and 48% has access to adequate sanitation, according to UN data. Concerning water supply, there is a strong contrast between urban areas (approx. 87%) and rural areas (approx. 46% access). For sanitation, access rates are only slightly higher for urban areas (57%) and rural areas (43%). In urban areas, only 41% has access to water connections in their house or yard and 49% relies on water kiosks and standpipes. The share of those with access to house connections has actually declined, while the share of those served by kiosks has increased. The project plan aims to: 1) To document and make ‘Best Practices’ in both Zambia and Mozambique accessible, as well as replicating the processes at the 3 Copperbelt provinces. 2) Preparing training material and training-of-trainers on the topics of Low Income Community Service Provision and Non Revenue Water reduction. 3) Organizing 4 annual Best Practices Zambia-wide seminars featuring: a) the 4 pre-selected Best Practices, b) the voluntarily submitted Best Practices Zambia-wide, c) the 3 Replication Processes at the Copperbelt Province; and d) the Replication Plans Zambia-wide. 4) Training of relevant staff throughout the Zambian water sector on ‘Low Income Community Service Provision’ and Non Revenue Water reduction. 5) Drafting replication plans at the 3 Copperbelt utilities, and at all 11 Zambian operators. 6) Implementing the Replication Plans at the 3 Copperbelt utilities. May 7th 2012- November 7th 2015 Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. The Mandatory Results (MR) are the following: 1) Transferring and sharing of expertise, knowledge and learning of Best Practices (BPs) on the themes of serving Low Income Communities and reducing Non Revenue Water. 2) Establishing an effective transfer and sharing of expertise, knowledge and learning on replicating processes. Vitens Evides International Individual donations / local contributions Vitens Evides International Akvo Foundation -12.80383 28.21314 12.54323 27.85766 -12.96827 28.633699 Vitens Evides International Urban/rural/industrial consumers profit + more water for 50.000 people The Public Private Partnership(PPP) aims to ensure long-term water availability for urban, rural and industrial consumers in Harar State through the development of integrated water resources allocation and conservation, and the build-up of financial and organization capacity of Harar Water Supply and Sewerage Authority(HWSA). In addition, it aims to increase water access to at least 50.000 people. Harar Regional State in Ethiopia suffers from heavy water shortages to the extent that Lake Haramaya, its main water source, dried up in 2004. Unsustainable exploitation practices and the lack of expertise of key water actors in the field of water resources management and water services provision, will lead to increased water scarcity in a region where competition for available water is already high. The project plan aims to: 1) Develop a climate-proof, sustainable integrated water resources allocation approach. 2) Implement innovative and sustainable water abstraction practices. 3) Improve HWSA’s financial capacity by reducing its Non Revenue Water (NRW) and increase its customer base. 4) Build capacity at the Rural Water and Sanitation Support Unit (RWSSU) of HWSA through the decrease of rural system failure and the creation of an investment plan. 5) Support HWSA in the field of design, construction, operation and maintenance. 6) Implement a decalcification unit to ensure long-term system integrity of the new urban water system. 7) Construct public water points and household connections to provide 25.000 urban dwellers with safe water. 8) Construct rural water supply schemes to provide access to 25.000 people. April 1st 2013 – March 31st 2018. Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. x Individual donations / local contributions Dutch Ministry of Foreign Affairs Vitens Evides International Harari People regional State Harar Water and Sewage Authority Heineken Breweries SC Vitens Evides International Harar Water and Sewage Authority Akvo Foundation 9.304648 42.132641 Vitens Evides International Improve operational performance and service delivery of clean water This partnership is to enhance the operational performance and the management of capacities of Dhaka Water Supply and Sewerage Authority (DWASA) and to supports DWASA in providing water, sanitation and hygiene promotion services (WASH) to the urban poor. In the mega-city of Dhaka, the capital of Bangladesh, Dhaka Water Supply and Sewerage Authority (DWASA) is experiencing rapidly declining groundwater tables, severe environmental pollution, climate change, deteriorating infrastructure and a fast growing and demanding population. In order to prepare itself for the future, DWASA acknowledged that action is required. The project plan aims to: 1) Improve design and construction methods of new deep tube wells (DTW). 2) Increase performance by regeneration of DTWs. 3) Improve management of distribution networks and district metered areas (DMAs). 4) Introduce a Non Revenue Water Reduction program. 5) Improve water quality through safe and functioning chlorine installations. 6) Promote sanitation and hygiene services to 6 low income consumer areas. 7) Allocation of tasks, responsibilities and accountability to DWASAs zonal offices. 8) Replication of best practices and proven technologies and approaches at other DWASA zones in Dhaka. September 1st 2012- September 1st 2016. Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. The objectives of the Water Operators Partnership (WOP) is 1) to enhance the operational performance and the management of capacities of DWASA and 2) to support DWASA in providing WASH services to the urban poor. The WOP activities are initially concentrated in zone 5 of DWASA, serving approximately 1,2 million inhabitants. Replication and up-scaling of best practices, proven approaches and technologies is foreseen in all 11 zones of DWASA. Vitens Evides International Simavi Dutch Embassy Bangladesh Vitens Evides International Dhaka Water Supply and Sewerage Authority Akvo Foundation 23.821782 90.391388 Vitens Evides International Integrated water chain approach towards water safety and security VEI is leading partner in the Public Private Partnership (PPP) Source to Tap and Back. The PPP is based on an integrated water chain approach towards water supply safety and water security. The approach improves water and sanitation services in Addis Ababa and Adama, and aims to ensure water availability for Ethiopia’s core economic region and improve the quality and sustainability of services. The water supply and water quality of the greater Addis Ababa region is under stress. The occurrence of waterborne diseases and infant mortality in Ethiopia is high. Accelerated investments have led to improvement in the water and sanitation sector. However, intermittent supplies and poor-functioning of existing infrastructure is a major challenge and non-revenue water (NRW) may be up to 40%. An estimated 68% of the “improved” drinking water sources for 4,5 million people do not comply with quality standards. These problems are mainly caused by 1) deteriorating water sources resulting from pollution, and 2) poor operations and quality management in the water production and distribution chain. Through an innovative stakeholder and capacity development approach we improve financial and environmental sustainability of water services in the greater Addis Ababa region and Adama. April 1st 2013 - March 31st 2018 Source to Tap and Back is a project which introduces innovative stakeholders and a capacity development approach for improved financial and environmental sustainability of water services in the Metropolitan Region of Addis Ababa and Adama. 1-Stakeholder framework for Integrated water resources protection, monitoring water quality and improved control of waste water discharges 2-Protection of drinking water reservoirs around Addis Ababa 3-Improve water services in Addis Ababa through Water Safety Plans, Water Quality Survey and reducing Non Revenue Water 4-Improve the water services of Adama through Water Safety Plans and increasing supply of water 5-Joint Capacity Education and Information Centre Beneficiary partners: Addis Ababa Water and Sewerage Authority (AAWSA) Adama Town Water Supply and Sewerage Service Enterprise (ATWSSSE) Oromia Water, Mineral and Energy Bureau (OWMEB) Ethiopian Health and Nutrition Research Institute (EHNRI) Dutch Ministry of Foreign Affairs Vitens Evides International MetaMeta Individual donations / local contributions Vitens Evides International Akvo Foundation 9.022736 38.746799 8.539969 39.27198 Vitens Evides International Population water demand of 30 million litres per day is not met Vitens Evides International (VEI) and Morogoro Urban Water Supply and Sewage Authority’s (MORUWASA) are working on Non-Revenue Water (NRW) reduction in a jointly selected District Metering Area (DMA). Based on the outcomes of this pilot project a program for upscaling will be developed. The government of Tanzania intends to alleviate water service problems currently experienced in Morogoro Municipality through major improvements of its water supply system. The town has a population water demand of 30 Million Litres per Day (MLD), which is not met with the current water supply system in place due to small capacity and the collapse of the Mambogo water treatment plant. The project plan aims to: 1) Provide NRW training and raise awareness (including a NRW reduction approach). 2) Establish a dedicated NRW Task Force within MORUWASA. 3) Establish s District Metering Area (DMA) of 500-600 connections. 4) Establish district meters at all incoming lines. 5) Measure DMA inflows (days) and NRW level. 6) Create a GIS map of all distribution lines in the DMA. 7) Locate all water meters and map them in GIS. 8) Calibrate simple manuals and replace them with water meters in DMA. 9) Measure night flow (= indication for physical leakages). 10) Detect leaks and repair them. 11) Establish a new water balance (continuous process). 12) Establish clamp-on acoustic flow meters (not permanent measurement). 13) Establish a water balance of NRW at the company level. July 29th 2013 - June 30th 2014 Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. x Vitens Evides International Vitens Evides International Akvo Foundation -6.822097 37.66116 Vitens Evides International Educated and professionalised employees FIPAG are key The overall objective of the project is to improve the capacity of FIPAG regional office in Northern Mozambique. Educated and professionalised employees are key to improve the drinking water coverage, maintenance of the water infrastructure and create financially sustainable water companies. The water supply coverage in the Northern cities Nampula and Angoche is low, 62% and 32% respectively. The region needs to improve its water supply and lack of organizational and staff capacity prohibit sustainable progress. A water supply capacity development partnership is therefore required.  Capacitate the management teams of FIPAG Northern Regional Office and water supply companies Angoche and Nampula through: o Staff training in general and change management, finance, business planning and control o Embedding roles and responsibilities of relevant stakeholders in the water sector. o Formulating project proposals to attract investments  Execute a baseline survey in the peri-urban areas of Angoche and Nampula, sensitize users of public stand pipes and train operators of stand pipes and include relevant stakeholders to increase access to drinking water  Capacitate the technical oriented staff of FIPAG Northern Regional Office and water supply companies of Angoche and Nampula through class room training and training on the job: o To operate the laboratory and to test water quality o Project management o Maintenance of treatment works and distribution networks, boreholes, electrical installations and hydro mechanical equipment o GIS and hydraulic modelling  Develop and implement best practices and knowledge sharing between FIPAG regions  Realization of two demonstration projects on NRW reduction and implementation of pilot projects in other FIPAG cities in the Northern region Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. - Strengthened FIPAG Northern regional office in promoting best practices and knowledge exchange; - Capacitated staff in finance, business planning & control to ensure financial sustainability - Capacitated staff in the fields of project management, investment proposals, maintenance (of all assets), non revenue water and drinking water quality to improve water supply service - Improved access to safe drinking water in the peri-urban areas of Nampula and Angoche - Reduced non revenue water in two pilot areas and replicated in Cuamba, Lichinga, Nacala and Pemba European Union Vitens Evides International SNV Mozambique Fundo de Investimento e Património de Abastecimento de Água Vitens Evides International Fundo de Investimento e Património de Abastecimento de Água Akvo Foundation -15.116667 39.266667 -16.230829 39.910549 Vitens Evides International Improving processes and lowering costs for growing amount of inhabitants Water and Energy Company Bonaire N.V. (WEB) is a multi-utility company on Bonaire providing electricity and water to the 17.000 inhabitants. In 2014 WEB will be responsible for collection and treating wastewater. This partnership aims to enhance its projects portfolio, operations in drinking water management and services, lower oper. costs and effectively uptake its new wastewater tasks. Since October 2010 the Island Bonaire has been incorporated into the Royal Kingdom of the Netherlands. As a result of this transition, Bonaire’s public services are required to comply with the Dutch water standards, e.g. tariffs of public services should be based on full cost-recovery. The population of the island is growing and Bonaire is in need of appropriate water management techniques to improve cost reductions and become more efficient. The project plan aims to: 1) Build capacity in the field of Non-Revenue Water management. 2) Optimize drinking water production. 3) Introduce operation & maintenance practices based on asset management principles. 4) Optimize customer relations, billing and collection processes. 5) Introduce a management information system. 6) Train staff for operation and maintenance of wastewater collection systems and wastewater treatment plants. 7) Compile and implement WEBs annual investment plans: support in the projects management and train local staff. 8) Water quality monitoring plan and reporting 9) Train staff in salt water RO filtration April 17th 2013 – April 2015. Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors of management in changing the culture of the company to become a customer driven and cost effective company. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focusing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. 1) Build capacity in the field of Non-Revenue Water management. Reduce NRW to 11%. 2) Optimize drinking water post treatment. 3) Introduce operation & maintenance practices based on asset management principles. 4) Optimize customer relations, billing and collection processes. 5) Train staff for operation and maintenance of wastewater collection systems and wastewater treatment plants. 6) Compile and implement WEBs annual investment plans. Initiate all high value projects and build PM capacity. 7) Approved Water quality monitoring scheme 8) RO technicians trained Vitens Evides International Individual donations / local contributions Vitens Evides International Water- en Energiebedrijf Bonaire N.V. Akvo Foundation 12.150771 -68.276711 Vitens Evides International Increased access water services The project will improve the utilisation of the available urban and rural infrastructure by supporting NRW reduction, enhance chemical and energy efficiency of water production, improve the current levels of water access in peri-urban areas and enhance the capacity of actors in rural water supply in Rwanda. Since 1994, significant investments have been made in Rwanda’s urban and rural water infrastructure. Although the investment need is still present, significant progress can be made by optimizing the use of current infrastructure. The Rwandan water sector is facing high percentages of non-revenue water (> 40% in the urban centres) while due to limited Maintenance and Operation expertise, 25% of the current rural water infrastructure is not functional. The project will start with a inception phase, in which work plans are created for the remainder of the project. Under the project management of Vitens-Evides International all other partners (Aquanet, UNESCO-IHE, WASAC and FEPEAR) will contribute to the objectives of this project. 1. Non Revenue Water (NRW) reduction: WASAC and Vitens-Evides International (VEI) work together on reduction of NRW by analyzing the current water network, information systems, processes and data. This analysis will lead to work plans, in which actions are listed in order to decrease the amount of NRW in the upcoming years from 41% to 20% for the areas Kanombe and Remera in the capital city of Rwanda, Kigali. This includes training in Asset Management, Commercial and Technical NRW and leakage detection. Another deliverable is the roll-out plan for the rest of Kigali. 2. WTP Ngenda: Aquanet and WASAC will upgrade the Ngenda Water treatment plant. The upgrade must lead to a reduction of energy and chemical use by 20% and increase the water production by 50% compared to the baseline. 3. Operation & Maintenance (O&M) manual for rural water supply prepared: Aquanet, FEPEAR, UNESCO-IHE and WASAC will increase knowledge and practical skills by training. This means staff at district level and water operators throughout Rwanda will be trained by a training-of-trainers (ToT) program with respect to O&M of rural water and sanitation infrastructure. Overall this should lead to 100 trained district staff and 500 trained water operators. 4. Four senior staff trained as MSc's & training center established: starting October 2013, three staff members of WASAC and one of FEPEAR will receive MSc education at UNESCO-IHE. A training center will be established for use by WASAC and FEPEAR in Kigali and 40 staff members will be trained in Water Utility operations. Next to this, five exposure visits (3 staff members per visit) will be done to water operators in the Netherlands. All objectives have to be finished no later than March 31st, 2017. The inception phase has been finalized on January 31st 2014. This means the documents considering the work plans have been submitted to the Sustainable Water Fund. A big milestone for this project in engaging all partners to the ambitions of this project. The upcoming time; first operational actions: Efforts considering NRW (pilots in Kanombe and NRW workgroups in both Remera and Kanombe), creating final plan for Ngenda WTP and the creation of the Water for Life proposal. Also a workshop will be held in March for Result 5 and the newly drafted training strategy will be finalized. This project will strengthen and support the main Rwandan actors (WASAC, Districts and Independent Operators through their Association FEPEAR) and will this provide for a situation in which the Rwandan actors are able to: 1) Fulfil their roles as envisaged by the National Water and Sanitation Policy. 2) Become financially self-reliant organizations on the mid-term In this way the project contributes to a more sustainable situation for the drinking water sector in Rwanda. The project has the following five main goals: 1) Non-Revenue Water reduction in one third of Kigali from 40% to 20% 2) increased chemical and energy efficiency of water production 3) Improve the sustainable functionality of rural water and sanitation infrastructure 4) Institutionalise sustainable self-reliant capacity development, through establishing an internal WASAC training centre and the education of four Rwandan MSc graduates at Unesco-IHE. Forum des Exploitants Privés des Systemes d'Eau er Assainissement au Rwanda Fonds Duurzaam Water UNESCO-IHE PWN Consultants for water enterprise development Vitens Evides International Water and Sanitation Company Vitens Evides International Forum des Exploitants Privés des Systemes d'Eau er Assainissement au Rwanda Water and Sanitation Company UNESCO-IHE PWN Consultants for water enterprise development Akvo Foundation -1.960355 30.110714 -2.303805 30.052079 Vitens Evides International Operational efficiency in answer to climate change in Mekong Delta The project aims to increase the resilience of water companies in the Mekong Delta and in Ho Chi Minh City in view of impacts of climate change. In addition, the financial and environmental sustainability of the water utilities will be enhanced by reduction of non-revenue water, and the coverage of water supply services will be extended, benefitting primarily low-income households. Climate change causes increase of the salinity of groundwater in the Mekong Delta. Groundwater abstraction for domestic, industrial and agricultural consumption exacerbates this process and causes land subsidence. These mechanisms put major stress on fresh water resources, and lead to insecure and unsustainable water supply for 17 million people living in the Mekong Delta region. Similar effects influence the water supply in Ho Chi Minh City, home to another 8 million people. Water companies are scrambling to meet the continuously increasing demand for water. At the same time they have to deal with a deterioration of the quality of their raw water, in particular the increasing salinity of rivers and groundwater. The project aims to: 1) Achieve climate change preparedness for water companies and in industry. 2) Achieve water supply financial sustainability by improving operational efficiency (non-revenue water reduction to supply 178.000 people). 3) Move away from ground water use towards surface water as a source of raw water by the construction of a new Water Treatment Plant which can supply at least 80.000 people. 4) Improve the water supply to the urban poor by extension of the network and the creation of new household connections for 130.000 people including 25.000 poor people. 5) Reduce the water footprint of industries in the Mekong Delta. Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. The goal is to improve the availability of drinking water supply in the Mekong Delta in the long term by increasing the number of low-income households connected, reducing water wastage of water companies and industry, and addressing climate change and natural resources issues. Individual donations / local contributions Dutch Ministry of Foreign Affairs Vitens Evides International Soc Trang Water Supply Company Limited People's Committee of Soc Trang Province People's Committee of Tra Vinh Province Research Institute for Climate Change - Can Tho University Saigon Water Corporation Tra Vinh Water Supply and Drainage One Member limited company UNESCO-IHE Akvo Foundation 9.600369 105.959954 9.602521 105.973905 9.812741 106.299291 Vitens Evides International Improved water supply for the peri-urban poor in Acherensua The objective is to increase access to potable water at affordable price to the peri-urban poor community of Acherensua. Most inhabitants peasant farmers. Water supply will be improved by the construction of a storage facility and expansion of the distribution system incl the construction of 10 public standpipes. This will improve upon the water supply to a total population of around 5000 people. The target group is about 5,000 people that will directly benefit from the project. Community leaders will be involved in the decision making process where to install standpipes. WASH training will be organised for the community. The proposed WfL project to the poor community of Acherensua shall include the following activities: 1. Due to unreliable power suplly and lack of storage facility water supply is interrupted. To increase the storage capacity a 50m3 high level tank will be constructed. This will ensure adequate water storage and lead to continuous water supply to the community. 2. As coverage of the existing distribution network is limited, the network will be expanded with 2 km to areas not yet covered. 3. 10 Standpipes will be constructed along the new distribution lines, at strategic locations. Selection of the locations will be done in collaboration with community. Standpipes will be fitted with a water meter. 4. The communitie will receive a WASH training and a caretaker training. In Acherensua the water production to town should be enough to meet the demand. However water supply is frequently interrupted due to power supply instability and lack of storage facility. Furthermore the distribution network only covers 40% of town. Therefore the people depend on secondary water sources with a high risk of being contaminated. Financial: Increase in storage capacity, expansion of distribution system coupled with standpipes will enhance direct supply of water to the people of Acherensua. Standpipes are metered. Vendors are responsible for collection of revenue and payment of waterbills. GUWL will sign a contract with vendors. They will pay GUWL against the 20m3/month water tariff less 20% for commissions. GUWL is responsible for maintenance, costs will be covered by the normal revenues of GUWL and are part of the water tariff. Institutional: GUWL will work together with a local NGO, who will train and educate the communities in water management and hygiene issues. The local community will be involved in the site selection of the standpipes and the selection of the vendors. The involvement of a NGO to train the communities will enhance the institutional sustainability. They will work as capacity builders in the local community. GUWL head offcie will cooperate with its regional and district office. Various experts of VEI, based in Netherlands, will be involved in the training and development of the local staff of GUWL. Environmental: Afther implementation of the project, people will have improved access to potable water. The system will be handed over to GUWL. GUWL will test the water regularly to see if it still meets the standards. One of the main benefits of the project is that the community is no longer depending on private operators or natural water resources. By addressing the need for hygiene it is expected that consumers will give more positive attention to their environment in general. Technical: The extension of the distribution network is based upon simple proven technology. Using water company design standards and materials, proper execution and close supervision of the project guarantee that the new network is of high quality and normal O&M procedures will be sufficient to sustain the system technically. Social: This project aims to improve way of life in Acherensua. Currently, majority of the people of the project area do not have reliable water supply and depend on secondary water sources with a high risk of being contaminated. With the increase in storage capacity, extension of the distribution system coupled with public standpipe construction, the people will have improved access to drinking water against the regular water tariff. This, together with the water and hygiene training will improve health for more than 5,000 people. This project aims to improve way of life of about 5000 people in the peri urban area of Acherensua, communities that until now were deprived of access to safe drinking water. Extension of the distribution system coupled with public standpipe construction will improve the access to drinking water against the regular water tariff. This, together with the water and hygiene training will improve health for 5000 people. Aqua for All Water for life Vitens Evides International Ghana Urban Water Limited Akvo Foundation 6.983333 -2.3 Vitens Evides International Football for Water in GA South District Football for Water is intervening in 13 schools in GA South. Every school has active boys and girls’ football teams, and are all equipped with football materials. They have all been intervened with Football and WASH education. Each school has veronica buckets for hand washing. The schools pitches are also improved for safety and performance. The Football For Water program is an initiative that aims to contribute to improving access to water and sanitation to school children and their communities, using the power of football. • Football For Water Ghana wants to inspire children, and especially girls, through WorldCoaches and ambassadors. • We want to stimulate and empower the local private sector and generate income via activities of schools through business innovations. Current status of the Football for Water program in Ghana as of mid-2014: • 34 schools reached with access to clean drinking water • 7.460 children reached with access to safe sanitation and clean drinking water • 96 schools with improved football pitches and equipped with football materials • 5 pilots on football-led total sanitation • 1000 community members with improved knowledge on safe sanitation • 34.079 children with access to improved football pitch within 2km distance of their schools • 96 schools with a male & female football team • 205 WorldCoaches trained Financial: Providing innovative financial concepts which diminish dependency on external subsidies, using the principle “local finance first”, leading to the strengthening of the “in-country” structural finance. Strategies: business approaches & private sector involvement, innovative financing, mobilize government budgets. Institutional: Integrating WASH in national policies with CSOs in close collaboration with local stakeholders working as capacity builders, facilitators and watch dogs representing the voice of ordinary people and complementing governmental efforts. Multi-actor approach, capacity building, policy influencing. Environmental: Ensure long-term availability of natural resources and a healthy environment. Strategies: Integrated Water Resource Management (IWRM), ecosystem approach, if needed adapted to climate change. Technical: Seeking and applying locally appropriate technologies, which are context-specific, affordable and demand-driven. Strategies: appropriate technologies, innovative ICT-solutions. Social: Making WASH interventions demand-driven and needs based, being sensitive to local and cultural incentives and focus specifically on women as change agents. Strategies: gender mainstreaming. Football For Water is about two things; combining the fields of football and water via ‘hardware’ and ‘software’. First of all, the hard component is to improve drinking water & sanitation facilities and the improve the sports facilities at more than 1000 schools in Kenya, Ghana and Mozambique. Secondly, the ‘soft’ component is educating the children. Over 700.000 school children will be taught life skills related to hand washing, clean drinking water and improved sanitation. Football is the connector in the Football For Water program. Football for Water Vitens Evides International Professional Football Association of Ghana Ghana Urban Water Limited Water for life Akvo Foundation 5.666722 -0.356008 Vitens Evides International Football for Water in Tamale Football for Water is intervening in 19 schools. Every school has active boys and girls’ football teams, and are all equipped with football materials. They have all been intervened with Football and WASH education. Each school has at least 4 veronica buckets for hand washing. The schools pitches are also improved for safety and performance. The Football For Water program is an initiative that aims to contribute to improving access to water and sanitation to school children and their communities, using the power of football. • Football For Water Ghana wants to inspire children, and especially girls, through WorldCoaches and ambassadors. • We want to stimulate and empower the local private sector and generate income via activities of schools through business innovations. Current status of the Football for Water program in Ghana as of mid-2014: • 34 schools reached with access to clean drinking water • 7.460 children reached with access to safe sanitation and clean drinking water • 96 schools with improved football pitches and equipped with football materials • 5 pilots on football-led total sanitation • 1000 community members with improved knowledge on safe sanitation • 34.079 children with access to improved football pitch within 2km distance of their schools • 96 schools with a male & female football team • 205 WorldCoaches trained Financial: Providing innovative financial concepts which diminish dependency on external subsidies, using the principle “local finance first”, leading to the strengthening of the “in-country” structural finance. Strategies: business approaches & private sector involvement, innovative financing, mobilize government budgets. Institutional: Integrating WASH in national policies with CSOs in close collaboration with local stakeholders working as capacity builders, facilitators and watch dogs representing the voice of ordinary people and complementing governmental efforts. Multi-actor approach, capacity building, policy influencing. Environmental: Ensure long-term availability of natural resources and a healthy environment. Strategies: Integrated Water Resource Management (IWRM), ecosystem approach, if needed adapted to climate change. Technical: Seeking and applying locally appropriate technologies, which are context-specific, affordable and demand-driven. Strategies: appropriate technologies, innovative ICT-solutions. Social: Making WASH interventions demand-driven and needs based, being sensitive to local and cultural incentives and focus specifically on women as change agents. Strategies: gender mainstreaming. Football For Water is about two things; combining the fields of football and water via ‘hardware’ and ‘software’. First of all, the hard component is to improve drinking water & sanitation facilities and the improve the sports facilities at more than 1000 schools in Kenya, Ghana and Mozambique. Secondly, the ‘soft’ component is educating the children. Over 700.000 school children will be taught life skills related to hand washing, clean drinking water and improved sanitation. Football is the connector in the Football For Water program. Football for Water Vitens Evides International Professional Football Association of Ghana Ghana Urban Water Limited NewEnergy Water for life Akvo Foundation 9.322048 -0.791323 Vitens Evides International Football for Water in Nakuru In Nakuru, Football for Water implemented new modern sanitation blocks in 10 primary schools in 2013. The sanitation blocks have been painted with anti-bacterial paint. The paint is a new technology that guarantees germ free surfaces which is amongst others appropriate for the primary schools. 10 more primary schools will be reached in 2014 and 2015. The Football For Water program is an initiative that aims to contribute to improving access to water and sanitation to school children and their communities, using the power of football. Football for Water project has also facilitated NAWASSCO to install pre-paid meters in the same 10 public primary schools .The pre-paid metering technology will help the schools to manage their water consumption with the aid of a token. The token can be charged and used for purchase of water instantly. Thus enabling the schools to manage their water bills and change their behavior regarding water supply. CREATA a local development partner trained representative teachers from each school on hygiene promotion, making them ‘WorldCoaches’. These ‘WorldCoaches‘ will then use their newly acquired skills to pass it on to the new generation. Current status of the Football for Water program in Kenya as of mid-2014: • 72 toilet blocks installed in schools • 26.618 children with access to safe sanitation • 23 schools with access to clean drinking water • 25.455 children with access to clean drinking water • 4.135 persons reached through community outreach on hygiene • 15.000 children with access to improved football pitches within 2km of their schools • 40.767 children trained in football and life-skills • 40.767 children with improved knowledge on WASH issues Financial: Providing innovative financial concepts which diminish dependency on external subsidies, using the principle “local finance first”, leading to the strengthening of the “in-country” structural finance. Strategies: business approaches & private sector involvement, innovative financing, mobilize government budgets. Institutional: Integrating WASH in national policies with CSOs in close collaboration with local stakeholders working as capacity builders, facilitators and watch dogs representing the voice of ordinary people and complementing governmental efforts. Multi-actor approach, capacity building, policy influencing. Environmental: Ensure long-term availability of natural resources and a healthy environment. Strategies: Integrated Water Resource Management (IWRM), ecosystem approach, if needed adapted to climate change. Technical: Seeking and applying locally appropriate technologies, which are context-specific, affordable and demand-driven. Strategies: appropriate technologies, innovative ICT-solutions. Social: Making WASH interventions demand-driven and needs based, being sensitive to local and cultural incentives and focus specifically on women as change agents. Strategies: gender mainstreaming. Football For Water is about two things; combining the fields of football and water via ‘hardware’ and ‘software’. First of all, the hard component is to improve drinking water & sanitation facilities and the improve the sports facilities at more than 1000 schools in Kenya, Ghana and Mozambique. Secondly, the ‘soft’ component is educating the children. Over 700.000 school children will be taught life skills related to hand washing, clean drinking water and improved sanitation. Football is the connector in the Football For Water program. Football for Water Vitens Evides International Centre for Regeneration and Empowerment of Africa Through Africa Water for life Nakuru Water and Sanitation Services Company Limited Akvo Foundation -0.303099 36.080026 Vitens Evides International Football for Water in Kericho 2013 Football for Water is a unique cooperation between - on the one hand - the water, sanitation and hygiene (WASH) sector and - on the other hand - the world of football. This project's ultimate goal is to improve access to WASH infrastructure and to establish behavioral change in WASH behavior for children in primary schools through football in Kenya. WASH in schools remains one of the most underdeveloped areas albeit the fact that it has direct impact on children’s health, retention and performance. Most primary schools lack appropriate WASH facilities, this has a strong negative impact on children’s learning, especially on girls. Apart from lack of WASH facilities in schools, sports facilities are equally glaringly in bad state. The current trend, whereby the focus in most schools is primarily on academic performance, has denied the rights of many children to play and develop their sporting potential. Football will be used to sustain hygiene education and awareness creation. The partnership aligns with the vision that football can join sport and life skills, can raise funds for livelihood improvement, can support partners in integrated programs and can show the importance of WASH for health. Football games and competitions will increase inspirations, commitment and awareness. At the same time, WASH infrastructure will be brought to schools in order to shape the preconditions where this behavior can be implemented too. Finally, children will also be educated by trained WorldCoaches. These coaches will not only teach them how to play football, but also teach them life-skills such as good WASH behavior. This project will focus on XX schools in Kericho County. All these schools will get better WASH facilities, sport equipment and trainers. Financial: Providing innovative financial concepts which diminish dependency on external subsidies, using the principle “local finance first”, leading to the strengthening of the “in-country” structural finance. Strategies: business approaches & private sector involvement, innovative financing, mobilize government budgets. Institutional: Integrating WASH in national policies with CSOs in close collaboration with local stakeholders working as capacity builders, facilitators and watch dogs representing the voice of ordinary people and complementing governmental efforts. Multi-actor approach, capacity building, policy influencing. Environmental: Ensure long-term availability of natural resources and a healthy environment. Strategies: Integrated Water Resource Management (IWRM), ecosystem approach, if needed adapted to climate change. Technical: Seeking and applying locally appropriate technologies, which are context-specific, affordable and demand-driven. Strategies: appropriate technologies, innovative ICT-solutions. Social: Making WASH interventions demand-driven and needs based, being sensitive to local and cultural incentives and focus specifically on women as change agents. Strategies: gender mainstreaming. The goal is to improve the WASH infrastructure at XX primary schools and create behavioral change among its XX pupils in Kericho County. Vitens Evides International Kisumu Youth Football Association Akvo Foundation -0.366062 35.281799 Vitens Evides International Better quality of life on primary schools In Manica, Football For Water will cover primary schools in Gondola, Manica and Chimoio district with new WASH infrastructure, WorldCoaches training and football competitions. Football For Water will intervene to boost the quality of life of covered communities and contribute to local development. The Football For Water program is an initiative that aims to contribute to improving access to water and sanitation to school children and their communities, using the power of football. In Mozambique, the actions involve construction of fountains and toilets in schools in the urban and rural areas in the provinces of Cabo Delgado, Nampula, Tete, Manica and Beira. In addition to providing the target group and their communities with infrastructure (drinking water and sanitation), education campaigns on hygiene, drinking water and sanitation facilities as well as life skills are performed. Meanwhile, teachers of the schools involved are trained as football coaches (WorldCoaches) and play a key role in the transmission of knowledge that enables learning football and associate it with healthy habits to conserve water, sanitation and hygiene. Current status of the Football for Water program in Mozambique as of mid-2014: - 26 sanitation blocks have been constructed in 8 primary schools - 8 urban schools are connected to the public water network FIPAG - 25 rural schools provided with boreholes/hand pumps - 34 schools provided with WASH promotion and training sessions - 50 WorldCoaches trained - 36.281 children reached with football facilities and life skill education Financial: Providing innovative financial concepts which diminish dependency on external subsidies, using the principle “local finance first”, leading to the strengthening of the “in-country” structural finance. Strategies: business approaches & private sector involvement, innovative financing, mobilize government budgets. Institutional: Integrating WASH in national policies with CSOs in close collaboration with local stakeholders working as capacity builders, facilitators and watch dogs representing the voice of ordinary people and complementing governmental efforts. Multi-actor approach, capacity building, policy influencing. Environmental: Ensure long-term availability of natural resources and a healthy environment. Strategies: Integrated Water Resource Management (IWRM), ecosystem approach, if needed adapted to climate change. Technical: Seeking and applying locally appropriate technologies, which are context-specific, affordable and demand-driven. Strategies: appropriate technologies, innovative ICT-solutions. Social: Making WASH interventions demand-driven and needs based, being sensitive to local and cultural incentives and focus specifically on women as change agents. Strategies: gender mainstreaming. Football For Water is about two things; combining the fields of football and water via ‘hardware’ and ‘software’. First of all, the hard component is to improve drinking water & sanitation facilities and the improve the sports facilities at more than 1000 schools in Kenya, Ghana and Mozambique. Secondly, the ‘soft’ component is educating the children. Over 700.000 school children will be taught life skills related to hand washing, clean drinking water and improved sanitation. Football is the connector in the Football For Water program. Football for Water Vitens Evides International Vitens Evides International Water for life Frisian Urban Sanitation Program PROSPORT Ltd UNICEF Mozambique Akvo Foundation -19.505979 33.438353 Vitens Evides International Stronger services Providers, better services for all This project is a management improvement plan by the “One Naivasha for All’ program of World Wildlife Fund East Asia. It focuses specifically on water and wastewater management practices and service provision of Naivaisha Water and Sanitation Company (NAIVAWASS) and Rift Valley Water Services Board of Naivasha Municipality. Located on the shore of Lake Naivasha, Naivasah is a mid-sized town in the central Rift Valley of Kenya. The Naivasha basin boasts world-renowned nature conservation areas and supports a flourishing floriculture industry. However, Naivasha’s town water services are hampered by low production and high distribution inefficiencies. The project plan aims to: 1) Create a dialogue between consumers and the Naivaisha Water and Sanitation Company. 2) Develop and implement a water production improvement plan. 3) Expand the NAIVAWASS production and distribution network capacity. 4) Improve billing, revenue collection as well as dis/re-connection procedures. 5) Review the current business plans and tariffs. 6) Improve utilization of the Sewer and Waste Water Treatment Plant to treat water-borne sewerage and faecal sludge from latrines. 7) Scale-up the Karagita water supply model to Mirera, Kamer/Wa Muhia and Kabati Low Income Areas with WSUP/DFID funding. 8) Intervene in 7 other low income areas with Water for Life and WSTF-UPC funding. 9) Internalize and implement NAIVAWASS corporate governance guidelines. 10) Document and scaling-up ‘Best Practices’ to other towns in the service area of the Rift Valley Water Services Board. June 1st 2012- May 31st 2016 Continuation of the activities after the project’s ending is guaranteed by: strong involvement of key actors in project formulation and a demand driven approach to the project. The main focus of our projects is on capacity development in the fields of financial and operational sustainability. Vitens Evides International pursues this by a focus on enhancing financial management, planning & control, improving operational efficiency and increasing the number of customers. In our earlier projects we have shown that capacity development focussing on operational efficiency, including NRW reduction and reduced use of energy and chemicals, leads to direct improvements in the beneficiaries’ full cost recovery ratio. This enables our partners to enter into loan agreements for investments in new infrastructure in order to increase their customer base and, thus, provide water for all. The overall goal of this project is to improve the provision of water and sanitation services to all residents of Naivasha municipality (165,000 women, men and children) with a particular focus on sustainability of services, customer satisfaction and improved access for the (peri-) urban poor. Population of Naivasah and stakeholders of Lake Naivasha. Vitens Evides International Netherlands Development Organisation Rift Valley Water Services Board Water & Sanitation for the Urban Poor Embassy of the Kingdom of the Netherlands Individual donations / local contributions Vitens Evides International Water & Sanitation for the Urban Poor Netherlands Development Organisation Akvo Foundation VEI Anne Barendregt +31 (0) 88 884 79 91 anne.barendregt@vitens.nl Reactorweg 47 3542 AD Utrecht The Netherlands -0.720436 36.434541 -0.303099 35.191956 2491612.00 109500.00 2336000.00 120000.00 90000.00 Vitens Evides International Water supply and sanitation for the slums of Khandwa This project aims to improve way of life in slums of Khandwa that until now were deprived of access to safe drinking water and sanitation services. The objective of the project is to increase access to potable water at an affordable price; to improve sanitation facilities; to improve solid waste collections; and to increase hygiene education to the poor communities of the slums of Khandwa, India. Only 64% of the urban areas have access to drinking water infrastructure. In Khandwa a private contractor (VISHWA) has been awarded the project to improve water supply services in the city. VEI has a TA arrangement with Vishwa to support the operations and maintenance of the Khandwa water supply project. Due to limited budget, VISHWA only covers a third of the city. The slums will not benefit. Therefore the Water for Life project is focusing on three slums not yet covered. In these slums there is no access to clean water and an inadequate number of toilets. To improve the access to potable water it is proposed to set up water kiosks in different locations of the selected slum areas (Chamarvida, Sanjay Nagar and Fokatpura) and make house connections. The kiosks will act as a point of supply of potable water. Together with the kiosks for water supply also sanitation facilities will be established. In de direct vicinity of the kiosks sufficient public toilets will be made as per regulation of the Indian Government and garbage containers will be placed by the municipality to collect solid waste. With this number of toilets a large part of the open defecation should stop. Through WASH education people will be informed to make use of the facilities. In more detail, the project components include the following: i) Building kiosks: a. Construction of 3 kiosks b. Construction of 2 overhead tanks c. 640 connections d. 6500 m of new pipeline ii) Sanitation: a. Construction of 3 sanitation units b. Construction of septic tanks and sewerage collection pipes iii) Community Water, Sanitation and Hygiene training iv) Solid waste collection Target group: The target group is about 5.500 people that will directly benefit from the project. Community leaders will be involved in the decision making process where to install water connections and toilets. WASH training will be organised for the community. Financial: Drinking water utility will bear regular O&M cost to maintain the water supply system. Furthermore, the newly connected customers should be able to pay their monthly water bills. Municipality will we bear the regular O&M costs to maintain the toillet blocks. Institutional: Vishwa and VEI already have cooperation on improvement of the operations of the larger water supply project. In this area also the municipality and the state government is involved. Cooperation with them is good and it is expected that this project will only further the relations between the different partners. To implement the larger water supply project Vishwa is also working with the local community committees. They have done surveys throughout the city and have been organizing meetings with those committees to receive support for the water supply project. The committees from these three wards will be involved with this project. Environmental: The local community is no longer depending on the private operators or natural water resources. The impact of pollution on drinking water is nullified since the source is now pipe-born water. The water quality will garanteed by measurements of Vishwa and will comply with water quality standards. The pollution of the area will decrease as sanitation facilities will be constructed and connected to sewerage system of the city. Sewerage will be collected and transported to sewarage treatment plant Technical: Various experts of Vitens Evides International are involved in training and development of the local staff. The funds for these educational activities are part of the TA agreement and are no part of the means necessary for this project. Within this project the experts will focus on supervision, quality control and overall implementation of the project. Social: Currently the majority of the people of the project area rely on secondary water sources with a high risk of being contaminated. With the household connections and the water kiosks for all the people in the area safe water is available at a reduced tariff. The project will provide water to 5,500 extra people, compared to the current situation. Water will be of high quality and be tested regularly. Through the operation and maintenance arrangements it is guaranteed that it will be in proper functioning order for the next 23 years. In that time people will get used to a reliable water source and will demand continuation. This project aims to improve way of life in slums of Khandwa, that until now were deprived of access to safe drinking water and sanitation services. The objective of the project is to (1) increase access to potable water at an affordable price, (2) to improve sanitation facilities and (3) to improve solid waste collections, to increase hygiene education to the poor communities of the slums of Khandwa, India. Water for life Vitens Evides International Vitens Evides International Akvo Foundation 21.825733 76.352571